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Bracing for Consolidation in Asia–Pacific Banking: The Quest for Scale

In our 2016 review of Asia–Pacific banking, we warned that a storm was brewing because of slowing macroeconomic growth, attackers, and weakening balance sheets. Three years later, these forces continue to exert pressure on the region’s banks, and forward-looking indicators suggest that many banks will struggle as the storm worsens.

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Rewriting the Rules in Retail Banking

Four important trends are changing the terms of success in retail banking. Banks need to act now to develop new skills. Retail banks have long competed on distribution, realizing economies of scale through network effects and investments in brand and infrastructure. But even those scale economies had limits above a certain size.

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Derisking Machine Learning and Artificial Intelligence

The added risk brought on by the complexity of machine-learning models can be mitigated by making well-targeted modifications to existing validation frameworks.

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How to Improve Airline Loyalty Programs

Without a new approach, airline loyalty programs risk alienating many customers. Since American Airlines created the industrys first successful customer-loyalty program, in 1981, almost every carrier has followed suit.

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Blockchain Beyond the Hype: What Is the Strategic Business Value?

Companies can determine whether they should invest in blockchain by focusing on specific use cases and their market position. Speculation on the value of blockchain is rife, with Bitcoin-the first and most infamous application of blockchain-grabbing headlines for its rocketing price and volatility.

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