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Only 32 Percent of Businesses Have Made Operational Adjustments

Only 32 Percent of Businesses Have Made Operational Adjustments

Research from Experian finds that less than 50 percent of businesses have yet made operational adjustments to meet new consumer demands for digital banking, payment, and retail transactions. COVID-19 pandemic has shifted the priorities of consumers as well as businesses, but their priorities are not the same.

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1 in 5 Small Businesses Don’t Accept Digital Payment, During COVID-19

1 in 5 Small Businesses Don’t Accept Digital Payment, During COVID-19

Consumers Have Rushed to Digital Payment Options Such as Paypal and Venmo to Avoid the Spread of COVID-19 During Transactions, but 19% of Small Businesses Can’t Accept These Payments. Small Businesses Struggling to Stay Afloat Should Accommodate New Customer Preferences by Adopting Cashless Payment Options. 19% of U.S.

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