Industry

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Financial Services Sector Paves Way for Rebounding Economy

Businesses have been burdened with innumerable headwinds driven by the COVID-19 pandemic. The surge in cases caused demand slumps not seen in decades, as policymakers were forced to compromise between public health and business activities.

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Create Inclusive Digital Banking Experiences for Diverse, Multi-Generational Customers

In 1978, a blizzard hit New York City and closed the banks for four days. New Yorkers who needed cash to buy gas and groceries on that long, snowy weekend turned to technology they had previously ignored: automated teller machines. For more than a decade, customers who preferred to do their banking with real people […]

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From ATMs to Smartphones — How Digital Banking Has Evolved

It’s hard to believe there was a time when consumers couldn’t access their bank account from a smartphone or even their laptop. But as recently as the 1980s, what’s commonly referred to today as digital banking was quite a different story.

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Fintechs Should Sell Financial Health, Not Financial Services

New Technology For A New Financial Sector In the UK, last year’s report on “Consumer Priorities for Open Banking” by Faith Reynolds and Mark Chidley (which is, by the way, an excellent piece of work and well worth reading) set out just why it is that open banking by itself delivers quite limited benefits for […]

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Square Adopts QR Codes to Bring Self-serve Ordering to Restaurants

Square has introduced a new self-serve ordering feature for restaurants that allows dine-in customers to order and pay for their food through their phones, minimizing physical contact with staff. The restaurant industry has been among the hardest hit by the global pandemic, though this has led to a surge in demand for meal deliveries.

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Eye on IoT: More Wearables Gain Payment Functionality and Loop Insights Makes a Property Deal

Despite the slowdown in manufacturing as a result of the Covid-19 pandemic, shipments of wearable devices, which are often fitted for payments, are forecast to hit 396 million units in 2020, a 14.5% increase from 2019, says International Data Corp.

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Mobile Banking Is on the Rise Due to Covid-19 — But Something’s Lacking From Most Bank Apps.

There isn’t any industry I’ve come across that hasn’t been affected by the pandemic in its day-to-day business functions and outputs. The banking industry, even as it remained open to the public as an essential business throughout the lockdown, experienced a permanent shift that ultimately may expedite customer adoption of digital, i.e.

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How the Corporate Card Eases SMBs Into B2B eCommerce

For small, mom-and-pop retailers, complex or proprietary procurement platforms simply aren’t in the cards. With the pandemic accelerating businesses’ digital shift, small retail buyers have shifted their buying operations to the B2B eCommerce realm, and for many, the online marketplace operates in lieu of a procurement solution.

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COVID and Banking in the New Era: Can Banks Ride the Wave After Decades of Creating It?

COVID and Banking in the New Era: Can Banks Ride the Wave After Decades of Creating It?

While some predicted that “Big Tech” would be the catalyst that transformed consumer behavior in the banking industry, the truth is that banking has already been cruising toward digital transformation – a global pandemic greatly accelerated it.

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Adobe Reports 130 $2 Billion Online Shopping Days in 2020

Need to Know Adobe’s Digital Economy Index reported three $3 billion online shopping days in 2020, in addition to 130 $2 billion days, owing to the COVID-19 pandemic. The pandemic has resulted in an extra $107 billion spent online since March; the first eight months of 2020 have driven $497 billion in total online sales.

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How COVID-19 Permanently Changed American’s Financial Habits

How COVID-19 Permanently Changed American’s Financial Habits

The unexpectedly rapid increase in use of digital banking channels as a result of the COVID-19 lockdowns, and the ongoing desire for social separation and less contact, has left banks and credit unions with a two-fold challenge. First, they need to better understand what’s transpired — and how much of it is going to stick.

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European Banks Grapple With Digital Transformation

European Banks Grapple With Digital Transformation

Once considered to be trailblazers in the adoption of advanced technologies, banks are now more often identified as laggards, particularly in terms of wholesale digital transformation.

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