Airlines

How to Improve Airline Loyalty Programs

Without a new approach, airline loyalty programs risk alienating many customers. Since American Airlines created the industrys first successful customer-loyalty program, in 1981, almost every carrier has followed suit.

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How Air Miles Make Airlines Money and How They Can Be a Lifeline

We all love to save our points and travel for less, but have you ever stopped to think about why airlines are so keen to run loyalty schemes? What’s in it for them? Back in the early days of air miles, it was all about genuine customer loyalty.

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KPMG, Singapore Airlines and Microsoft Partner for Blockchain Airline Loyalty Program

KPMG International announced its Singapore office worked with Singapore Airlines (SIA) and Microsoft to develop the carrier’s KrisPay digital wallet, the firstĀ airline loyalty programbased on blockchain technology. SIA began the new digital wallet following a successful proof-of-concept development in Feb-2018.

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Major US Airlines Grow Loyalty Program Revenue

As airlines seek income beyond fares, carriers are turning to credit card offers to broaden their revenue streams. In the second quarter, major carriers in the U.S. earned more from loyalty and credit card programs than they did in the same period the prior year, The Wall Street Journal reported.

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Airline Industry and Deutsche Bank to Roll Out Electronic Payment System

The airline industry, in conjunction with Deutsche Bank, is trying to challenge credit card companies with a new digital payment system to purchase plane tickets. According to a report in the Financial Times, the real-time electronic payment system is being designed to save the airline carriers billions of euros in transaction fees.

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