digital banking

HSBC’s Strategy to Improve Digital Services for Commercial Clients

HSBC sees its international reach and long-standing relationships as providing a unique advantage over its competitors as it tries to enhance digital offerings for commercial clients. The bank can utilize a common global architecture that leverages 150 years of data, said Edward Achtner, the head of digital banking for HSBC’s U.S.

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PODCAST: 5 Ways Banks Can Break ‘Digital Gridlock’

In this podcast, John Best, author of “Breaking Digital Gridlock”, explains the obstacles banks hit when they try to innovate and how to overcome them.

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Chase All-mobile Bank, Finn, Rolls Out Nationwide in Search of Millennials

Forget the teller. Bypass the local branch. Chase is rolling out its all-mobile bank, Finn, nationally in an effort to woo millennials who are comfortable running their financial lives online.

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New Digital Lender ‘86400’ Launches in Australia Amid Poor Big Bank PR

MELBOURNE (Reuters) – A new digital lender led by a number of banking heavyweights and backed by Australia’s largest independent payments provider Cuscal is set to launch by early next year, as non-bank lenders step up their presence in the country’s scandal-ridden sector.

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BMO Harris to Emphasize Digital Revamp in U.S. Strategy Shift

Bank of Montreal is revamping its U.S. digital operation and targeting small businesses in the Midwest to boost growth at its BMO Harris Bank lender. The new U.S.

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SLIDESHOW: 8 Takeaways From Digital Banking 2018

From the opportunities – and threats – in artificial intelligence to envisioning a world in which Wi-Fi is like air, here is what everyone was buzzing about at American Banker’s Digital Banking conference.

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Indonesia’s Coming Digital Disruption

Indonesia’s digital economy is set to boom, helping its overall economy expand from US1 trillion in 2017 to US2.7 trillion by 2027. Over the next 10 years, we expect online retail in Indonesia to increase 14-fold from just US4.4 billion in 2017 to US63.2 billion, or 19 per cent of total retail sales versus 3 […]

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Which Financial Apps Perform Best? J.D. Power Gives Its Grades

Capital One, American Express and RBC received high marks Thursday for customer satisfaction, design and navigability among major bank and card apps, according to J.D. Power’s annual analysis.

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When Disaster Strikes, Digital Banking Can Become a Lifeline

Eight months after Hurricane Maria, Puerto Rico is still recovering. And Camille Burckhart is still working on what she can to help people rebuild. As chief information and digital officer at Popular Inc., Burckhart’s role is mostly in the office and boardroom.

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HSBC’s Digital Transformation: ‘It’s a People Business’

With so much focus now on user experience and design, investing in bank technology is taking on a new dimension, said Mary Kate Loftus, the head of multichannel for retail banking and wealth management at HSBC’s U.S. unit. Digital used to be about coding and IT; now it’s becoming a people business, she said.

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Digital Isn’t Built in a Day

For those who know me they know that I travel a lot and, in those travels, it is fairly obvious that the world is not homogenous.

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Digital Australia: An Economic and Trade Agenda

The capacity of the Australian economy to grow and deliver sustained increases in living standards will require a boost to productivity.1 The use of digital technologies is a key driver of productivity gains and it will shape the global economy over the next decades.

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