Digital Banking

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Create Inclusive Digital Banking Experiences for Diverse, Multi-Generational Customers

In 1978, a blizzard hit New York City and closed the banks for four days. New Yorkers who needed cash to buy gas and groceries on that long, snowy weekend turned to technology they had previously ignored: automated teller machines. For more than a decade, customers who preferred to do their banking with real people […]

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From ATMs to Smartphones — How Digital Banking Has Evolved

It’s hard to believe there was a time when consumers couldn’t access their bank account from a smartphone or even their laptop. But as recently as the 1980s, what’s commonly referred to today as digital banking was quite a different story.

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The Latest Data Says Americans Aren’t Coming Back to the Bank. What Does That Mean for Digital Banking?

Before the pandemic, the banking industry had largely embraced digital offerings. Many American consumers have become accustomed to quickly depositing a check by simply taking a picture or transferring funds with the click of a button.

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Digital-First Banking Doesn’t Mean Chasing Every Fintech Innovation

Digital-First Banking Doesn’t Mean Chasing Every Fintech Innovation

Alliant Credit Union began moving towards a branchless, digital-first model in 2014, when it had about a dozen offices that were seeing less and less use. The credit union’s reach had been increasing as it continued adding additional employee groups to its membership, which had started with employees of United Airlines.

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Digital Banking Revolution Causing Nightmares for Inheritance

Digital Banking Revolution Causing Nightmares for Inheritance

The rise in digital banking is causing increasing havoc when people pass away, as their loved ones struggle to track down assets, research shows. It has become tougher for people to find the deceased’s digital financial accounts, according to 88% of probate lawyers in a survey by Direct Line Life Insurance.

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How the COVID-19 Pandemic Could Lead to a Permanent Shift in Digital Banking

The COVID-19 pandemic has rattled the financial industry more than any event since the Great Recession. Banks have been designated as essential businesses and have largely remained open, but the normal way of doing business has all but disappeared.

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How the Pandemic Became a Catalyst for Digital Banking

How the Pandemic Became a Catalyst for Digital Banking

Digital banking deals a easier and much safer method for clients to gain access to monetary services The rise in e-commerce and online deals will motivate the adoption of digital banking services Pandemic push for digital banking will see its effect withstand for years In the thick of the pandemic, we saw a boom in […]

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Five Digital Banking Initiatives for Second Half of 2020

Five Digital Banking Initiatives for Second Half of 2020

By: Brandon Dewitt As the calendar nears the midpoint of 2020 and banks continue adjusting to a new normal, it’s more important than ever to keep pace with planned initiatives.

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Financial Inclusion: Mexico Is Missing a Move to Digital Banking

Financial Inclusion: Mexico Is Missing a Move to Digital Banking

When the history of the coronavirus’s impact on Latin America is written, it will highlight the acceleration that the virus had on the shift to digital banking and the subsequent economic impact of this.

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COVID-19 Accelerates Urgency for Digital Banking Transformation

Banks and credit unions will need to increasingly leverage data, innovation and a platform business model to deliver digital banking solutions. The post COVID-19 Accelerates Urgency For Digital Banking Transformation appeared first on The Financial Brand.

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Will COVID-19 Reshape Digital Banking?

Will COVID-19 Reshape Digital Banking?

The COVID-19 outbreak has brought about drastic changes in our lives, and by every measure we are going through a great crisis. It is natural to assume that the pandemic will be a turning point in modern history, and many experts argue that the world we are entering will be fundamentally different from the one […]

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Deep Dive: Strategizing Transparent, Holistic Digital Banking Transformations

Deep Dive: Strategizing Transparent, Holistic Digital Banking Transformations

Financial institutions’ (FIs’) consumers and business clients expect instant access to needed financial services regardless of which devices they use, but reality can fall short of their expectations.

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