innovation

Digital Banking Transformation Takes Complete Rewiring, Not Just Fresh Paint

Amazon, Google, and others are chewing into banking services in clever new ways. Consumers clearly love all these new choices. How can financial institutions compete? Only by rethinking everything.

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Chasing the Digital Dream: Can Banks Catch Up With Consumers?

The banking industry’s digital ambitions don’t match consumers’ digital perceptions. Two decades into the digital age and many consumers are still dialing their phones to talk to humans. A new study from Gartner reveals significant gaps when it comes to making digital experiences easy.

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People Prefer Small Banks and Credit Unions, but the Clock Is Ticking

Research reveals a sobering assessment of the challenges community banking providers and smaller institutions face with respect to their digital capabilities. Experts weigh the results and offer advice.

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Platforms, Products and Channels Transforming Financial Services

Major shifts in products, channels and platform opportunities are changing the ways banks and credit unions can compete, according to the Innovation in Retail Banking report. The 2018 edition found that in the present, many financial institutions lack a definite digitalization strategy.

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Singapore Fintech Fest Showcases Innovations in Payments

The Singapore Fintech Festival played host to a quartet of distinct cross-border and digital currency payment initiatives, drawing in United Overseas bank, Grab, Ripple and the country’s central bank.

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The Future of Payments in the Age of Smart Devices

The payments industry is undergoing a revolution in which mobility and other innovations in technology are constantly driving change. Take Amazon Go for example – a store model that allows customers to simply walk in, pick up what they want and walk out without having to wait in line.

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Passion for Banking Innovation Fueled by Fintech, Big Tech Disruptors

Over the last decade, banks and credit unions have needed to respond to the impact of the financial crisis, the digitalization of the industry and mobilization of the consumer, an influx of traditional and non-traditional competitors, new regulations, and continued pressures on margins. Despite these challenges — or maybe because of them — we have […]

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Why You Need a Chief Digital Officer to Drive Digital Banking Success

Financial institutions can’t leverage new technologies, deliver a killer experience and create competitive differentiation without the right person to shepherd their digital transformation strategy. Meet your new Chief Digital Officer.

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Corporates Compile Their Payments Innovation Wish Lists

Corporate decision-makers are seeing more choices in technology and services when it comes to the ways they pay suppliers, employees and business partners. However, these professionals have their own ideas about where corporate payments innovation should be headed.

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Banking’s Past Does Not Dictate Its Future

Looking back over the past decade of the banking industry will not prepare us for a future that will transform faster than ever. A focus on new technologies, innovation and the application of customer insights will require new skills and a completely different culture than traditional banks have today.

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Retail and Investment Banks Leveraging Technology to Stay Ahead

Technology, competition, and regulation have put pressure on banks to evolve from lumbering giants to nimble financial ninjas. The transformation of investment and retail banks from their bloated pre-financial crisis operations has been fraught with stringent regulation of their activities and challenges from newcomers.

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Politics vs. Innovation: How the Midterms Changed Fintech

The payments and financial services industry has enjoyed an unprecedented wave of invention, but the fruits of that labor are threatened by an ideologically driven political climate that complicates the evolution of global, interoperable, mobile-driven commerce. The 2018 midterm elections split the U.S.

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