The banking industry continues to struggle with issues around reputation, trust and loyalty, failing to completely recover from pre-crisis issues that have resulted in new competitors and consumer backlash.
Read MoreTweet In the age of online transactions, mobile banking remains a popular option among people globally. The thriving banking sector also facilitates customers to avail the advantage of technological advancements while performing banking-related activities on the move. Today, smartphones are used to check the balance and transact online.
Read MoreIt may be hard to believe, but mobile banking typically perceived as impersonal compared with face-to-face interactions in branches actually drives deeper consumer engagement. According to research from Raddon (a Fiserv company), mobile banking users are more likely than non-mobile bankers to use additional banking products.
Read MorePaytm Payments Bank has launched a dedicated mobile banking app in an effort to provide convenience to customers. The app will let users check their balances as well as raise requests for physical debit cards and access their digital debit cards.
Read MoreUnder the agreement, Ananda users will have the added option of topping up their accounts at Ongo agents across the country as well as on its mobile application when they sign up for Ongo’s payment services. Meanwhile, Ongo users who subscribe to Ananda’s 4G+ data service can also pay for the service on the Ongo […]
Read MorePrincess Cruises today announced that Chinese guests onboard Ruby Princess have the option to utilize both Alipay and WeChat Pay payment options while shopping in the boutiques. This makes Princess Cruises the first and the only cruise line to offer both Alipay and WeChat Pay payment options onboard a passenger cruise ship in North America.
Read MoreDUBLIN–(BUSINESS WIRE)–Dec 20, 2018– CR2, one of the world’s leading providers of retail banking software, has reported strong adoption rates of its mobile app in Ethiopia, which is used, among other channels, to access the Amole digital wallet, a pioneering mobile payment platform offered by Dashen Bank.
Read MoreWhen was the last time you went into a bank branch to make a transaction? The odds are much better that your last bank transaction was made on a mobile device, according to new research from Roy Morgan.According to the Roy Morgan Single Source Survey, over an average four-week period in the six months to […]
Read MoreT-Mobile is taking a second shot at the American banking scene, teaming up with BankMobile to launch an app-based checking account. The telco has begun a limited roll out of the T-Mobile checking account, complete with Fdic-insured protection thanks to a partnership with BankMobile, the digital-only arm of Customers Bank.
Read MoreUsing technology to accurately match consumers with the most appropriate products increases sales conversion. For instance, although millennials are the least likely to own a credit card they are using credit to fund their social lifestyles, meaning they could be incentivised by a product that offers retail reward points at their favorite shops or restaurants. This would […]
Read MoreDespite the fervor over mobile wallets and banking, one day consumers may never need to open a dedicated bank or payment app. Increasingly, financial firms are putting their services inside of other apps, for example by allowing users of a ride-hailing app to apply for a credit card within that app.
Read MoreAs the world grows increasingly digital, providing the ‘humanized engagement’ becomes ever more important. Digital consumers demand more today than speed and simplicity. They want to feel good about their interactions with technology, and this requires some element of the personal touch.
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